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Off-Site Service

PCSI offers off-site/mail in repair, calibration and validation services using our climate controlled laboratory. To assure accuracy and reproducibility we calibrate your pipettes using an in-house computer controlled calibration process and Mettler semi-micro and micro balances.

FAST TURNAROUND

Our facility is open 7 days a week, and our extensive inventory of parts allows us to provide you with 48 hours or better in-house turnaround times.

Still not fast enough? Use our weekend express service**. With advanced notice, you can send out your pipettes to us using overnight Saturday delivery on Friday and you will receive your pipettes back on Monday morning!

No matter which service level you pick, your pipettes will be refurbished and new seals / o-rings installed as applicable.

Your pipettes will be gravimetrically calibrated to manufacturer’s specifications at the bottom, middle and top volumes the unit was designed to dispense. For example, a Gilson P20 designed to dispense from 2 to 20 ul will be calibrated and checked at 2, 10 and 20 ul.

Level 1 -Academic Service

Choose academic service when you need your pipettes serviced and calibrated but don't need a certificate of calibration. View tag.

Level 2- Hospital Service

Choose hospital service when you need only a summary calibration report. View tag.

Level 3 - GLP compliant

Choose GLP service when you need an individual certificate documenting the pipettes "As Left" performance. View single channel certificate, multichannel certificate, tag.

Level 4 - GLP / GMP Compliant

Choose GLP/GMP service when you need an individual certificate documenting the performance of your pipette before it is serviced ( "As Found"), and the performance of your pipette after it is serviced and calibrated ( "As Left" ). View single channel certificate, multichannel certificate, tag.

 

 

Level 1

Academic

Level 2

Hospital

Level 3

GLP

Level 4

GLP/GMP

Refurbish
Yes
Yes
Yes
Yes
Calibrate
Yes
Yes
Yes
Yes
Calibrate all channels on mulitchannel pipette
Yes
Yes
Yes
Yes
Manuf. Specs
Yes
Yes
Yes
Yes
Seal/O-ring
Yes
Yes
Yes
Yes
Summary Report
No
Yes
Yes
Yes
"As Left" Data
No
No
Yes
Yes
"As Found" Data
No
No
No
Yes

** Weekend express service is provided at an additional charge of $10.00 per single channel pipette and $20.00 per multichannel pipette. Customer pays shipping costs both ways.
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