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Service Levels

No matter which service level you pick your pipettes will be refurbished and new seals / o-rings installed as applicable.

Your pipettes will be gravimetrically calibrated to manufacturer’s specifications at the bottom, middle and top volumes the unit was designed to dispense. For example, a Gilson P20 designed to dispense from 2 to 20 ul will be calibrated and checked at 2, 10 and 20 ul.

Level 1 -Academic Service

Choose academic service when you need your pipettes serviced and calibrated but don't need a certificate of calibration. View tag.

Level 2- Hospital Service

Choose hospital service when you need only a summary calibration report. View tag.

Level 3 - GLP compliant

Choose GLP service when you need an individual certificate documenting the pipettes "As Left" performance. View single channel certificate, multichannel certificate, tag .

Level 4 - GLP / GMP Compliant

Choose GLP/GMP service when you need an individual certificate documenting the performance of your pipette before it is serviced ( "As Found"), and the performance of your pipette after it is serviced and calibrated ( "As Left" ). View single channel certificate, multichannel certificate, tag.

 

 

Level 1

Academic

Level 2

Hospital

Level 3

GLP

Level 4

GLP/GMP

Refurbish
Yes
Yes
Yes
Yes
Calibrate
Yes
Yes
Yes
Yes
Calibrate all channels on multichannel pipette
Yes
Yes
Yes
Yes
Manuf. Specs
Yes
Yes
Yes
Yes
Seal/O-ring
Yes
Yes
Yes
Yes
Summary Report
No
Yes
Yes
Yes
"As Left" Data
No
No
Yes
Yes
"As Found" Data
No
No
No
Yes

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